“Thanks, we will get back to you next week once we have made our decision!”. These words usually end our customer meetings and, we shake hands with the IT Manager in the company’s lobby.
What happens before this moment? Generally, the IT Manager is asked to “do something for the Office 365 implementation”. Once we are contacted, we will discuss about the changes brought by O365 tools and their constant updating, the overall training culture of the company, the urgency, other ongoing development projects and many other organizational skills.
One of the most important challenges for IT Managers is to understand, whether the company’s personnel trainings are up to date: “If I acquired training now, whether its contents are already obsolete six months from now? And if so, what will I do?”.
Power and responsibility for each team member
The decision maker starts to consider the Training as a Service solution that provides “ongoing training for all employees at one price” and invites other colleagues to discuss about it. At the same table HR and IT Experts, Financial Management and also often Communications Executives sit together and decide to adopt an operating model that can serve different teams and individual training needs, in a balanced and flexible manner.
One of the key issues in developing of IT skills is to recognize personal training needs and patterns, as well as continuity: “How do I learn best? What should I learn first? Which level is suitable for me? Which skills should have in a year?”
The decision to deploy the TaaS training solution in an organization transfers power and responsibility for each employee. For example, this means that enrollments for training do not go through HR or IT departments but, employees can enroll themselves. Or, in a development discussion one can make a common line on topics that develop one’s own work profile until the next discussion.
A price tag alone is not enough for a successful educational solution
TaaS is full of successful solutions and choices. This type of training is not presented at a mere price.
Key persons, team leaders and supervisors are involved in the decision-making process and policy planning. This ensures that the training solution is optimal and constantly evolving.
Quite often, a surprisingly large group of people within an organization knows about the future training model long before the staff is informed. Therefore, the commitment and joint decision of the key personnel is one of the great secrets for a successful use of the TaaS training solution.